At Prostay, your data privacy and security are our highest priority.
We are committed to protecting the personal and business information of every property, guest, and user on our platform.Your Data, Your ControlCompliance & Data Handling
Prostay follows industry best practices and complies with global privacy laws. Our systems are designed to respect guest privacy, minimize data retention, and ensure responsible processing of personal information.
Responsible Access
Only authorized users can access your account data, and all access is tracked and logged. We also provide customizable user permissions to help properties control access internally.
Questions or Concerns?
If you have any questions about our data privacy policies, please contact our team at office@prostay.com
Trusted Infrastructure
We’ve partnered with Microsoft Azure for data hosting and infrastructure security. This ensures that your data is stored in world-class data centers with advanced protection, including:
Physical and network security
Geo-redundant backups
Real-time threat monitoring
Compliance with international standards (GDPR, ISO 27001, etc.)
Own all the data you input into the system
Can request data export or deletion at any time
Have visibility into who accesses your data and why
Under GDPR, You can be referred to as the Data Subject or as the User as you are the individual using the Service.
We are committed to protecting the personal and business information of every property, guest, and user on our platform.Your Data, Your ControlCompliance & Data Handling
Prostay follows industry best practices and complies with global privacy laws. Our systems are designed to respect guest privacy, minimize data retention, and ensure responsible processing of personal information.
Responsible Access
Only authorized users can access your account data, and all access is tracked and logged. We also provide customizable user permissions to help properties control access internally.
Questions or Concerns?
If you have any questions about our data privacy policies, please contact our team at office@prostay.com
Secure by Design
Prostay is built with modern data security practices at its core. We use robust encryption, secure authentication methods, and role-based access control to protect all sensitive data.Trusted Infrastructure
We’ve partnered with Microsoft Azure for data hosting and infrastructure security. This ensures that your data is stored in world-class data centers with advanced protection, including:
Physical and network security
Geo-redundant backups
Real-time threat monitoring
Compliance with international standards (GDPR, ISO 27001, etc.)
Your Data, Your Control
We believe in transparency and control. As a Prostay user, you:Own all the data you input into the system
Can request data export or deletion at any time
Have visibility into who accesses your data and why
Compliance & Data Handling
Prostay follows industry best practices and complies with global privacy laws. Our systems are designed to respect guest privacy, minimize data retention, and ensure responsible processing of personal information.Definitions
For the purposes of this Privacy Policy:Account means a unique account created for You to access our Service or parts of our Service.Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.Application refers to Prostay, the software program provided by the Company.Business, for the purpose of CCPA/CPRA, refers to the Company as the legal entity that collects Consumers' personal information and determines the purposes and means of the processing of Consumers' personal information, or on behalf of which such information is collected and that alone, or jointly with others, determines the purposes and means of the processing of consumers' personal information, that does business in the State of California.CCPA and/or CPRA refers to the California Consumer Privacy Act (the "CCPA") as amended by the California Privacy Rights Act of 2020 (the "CPRA").Under GDPR, You can be referred to as the Data Subject or as the User as you are the individual using the Service.