Tableview
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01 / 05Support

Help centre · 24/7 availability

Expert help, whenever your restaurant needs it.

Real people, fast replies, and deep product knowledge. Choose the channel that works for you, we'll handle the rest.

Avg. first reply
< 4 hrs
Available
24 / 7
Languages
EN / ES / DE / FR / IT
Direct email
support@tableview.com
02 / 05Response times

Response time, by plan.

Every plan includes direct access to the support team. Higher tiers unlock faster SLAs, more channels, and dedicated account management.

  • Starter

    < 24 hrs

    First response

    Channels
    Email
    Hours
    Business hours
    Routing
    Standard queue

  • Pro

    < 4 hrs

    First response

    Channels
    Email · Chat · Phone
    Hours
    Mon–Sat, extended
    Routing
    Priority queue

    See pricing

  • Enterprise

    < 1 hr

    First response

    Channels
    Email · Chat · Phone · Dedicated CSM
    Hours
    24 / 7
    Routing
    Dedicated queue
03 / 05Common topics

What most tickets are about.

Select a topic when you open a ticket so we can route it to the specialist who knows that module best.

  • POS

    Order flow, table management, QR menus, receipt printing, and floor-plan configuration.

  • Kitchen Display

    KDS routing, ticket prioritisation, course firing, and multi-station setups.

  • Inventory

    Stock counts, recipe costing, waste tracking, low-stock alerts, and supplier integration.

  • Payments

    Terminal pairing, split bills, tips, refunds, end-of-day reconciliation, and payouts.

  • Accounting

    Revenue journals, tax reports, multi-entity consolidation, and export to Xero / QuickBooks.

  • Procurement

    Purchase orders, supplier catalogues, delivery receiving, invoice matching, and cost tracking.

04 / 05Open a ticket

Submit a request

Open a ticket, get a reply.

Fill in the details below and we'll route your ticket to the right specialist. The more context you provide, the faster we can help.

  • Tickets are acknowledged within your plan's SLA window.
  • Urgent tickets are escalated to senior engineers immediately.
  • You'll receive updates by email until the issue is resolved.

New ticket

Describe your issue.

By submitting, you agree to our privacy policy.

05 / 05Other channels

Not a support issue? Reach the right team directly.

Every address below routes to a real person on a small team. Skip the form if you already know who you need.

  • Sales

    Pricing, demos, multi-location quotes, and contract questions.

    sales@tableview.com

    Email sales

  • Partnerships

    POS integrations, payments, delivery platforms, and referral partners.

    partners@tableview.com

    Email partners

  • Security

    Vulnerability reports, compliance questions, and data-protection requests.

    security@tableview.com

    Email security

  • Emergency

    Service outage or critical incident affecting live operations.

    urgent@tableview.com

    Email emergency